If you have any questions about your order please call
Toll Free 1(888)449-0552
email us at firstname.lastname@example.org.
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Free same day USPS Priority Shipping in the U.S. and its territories, International Shipping is $35.00 sent by USPS Priority Postal Mail. Private carriers are available upon request via DHL or FEDEX. Email or call us with your address and we will provide and international quote.
Which payment methods are accepted in the Online Shop?
Major Credit Card or Debit Cards (VISA, Mastercard, AMEX), Paypal, Bank Deposit or Money Order, Check Payment.
How long will delivery take?
U.S. shipments are sent via USPS and will take approximate 2-4 days. Optional shipping upgrades are available 2-Day Delivery with extra fee of US$25.00. Customers outside the U.S. delivery time is about 3-4 days via FedEx or DHL.
How secure is shopping in the Online Shop? Is my data protected?
We use SSL 256bit Encryption and we guarantee your information is secure and no sensitive information like credit card information is stored or passed in our servers.
What exactly happens after ordering?
You will receive and email with your invoice and order details. We then process your order for packing and will ship within the same business day or the next day if it falls on a weekend.
Do I receive an invoice for my order?
Yes, an invoice is sent to your email.
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